Our Doctors
The Practice Nurse role includes:
- Long Term health condition clinics, including diabetes, asthma, COPD and Heart disease
- Treatment room clinics encompassing, cervical screening, immunisations, wound care, travel advice. Contraception checks and health promotion
Our Healthcare Assistant role includes:
- Phlebotomy
- Some Injections
- Blood pressure checks
- ECGS
- Hypertension clinics
- INR Clinics
- Tele-dermatology
- Basic wound care
Shona Wragg (f) - Interim Practice Manager
Patient Service advisors provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and actively signpost you to the right person depending on your health issue or query. Patient Service Advisors make most of the patient appointments with the GPs and Nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits. They have been asked by the GP Partners to ask patients the reason for their call, so that they can be seen by the most appropriate person, who may not always be a GP or Clinician.
Our Medical Secretary team are mainly responsible for referring our patients to Secondary Care at the GP’s request, this is undertaken electronically via the Electronic Referral System (ERS). Everyday tasks also include the processing incoming and outgoing correspondence; dealing with patient and GP queries, and liaising with the hospital. Secretaries interact with patients via telephone and face to face within the surgery.
Our Care Coordinators work with long-term condition patients, MDT, Cancer Care and Palliative Care. They are here to help access and coordinate services and generate monthly newsletters.
Paramedic practitioners are trained to independently provide care that does not require the intervention of a doctor. They report directly to the GP with the outccome of their visits and any updates on any treatment and medication that was given. The paramedics also work at the hubs during the weekends, triaging and seeing patients who did not require a GP to attend.
How can the Paremedic Practioner help you?
They can help by:
- attending home visits on behalf of your GP practice.
- assessing and treating health conditions.
- ordering tests and interpreting results.
About Practice Paramedic Practitioners
These are experienced practitioners who have previously had a lot of experience with an ambulance service and gained additional skills and experience working directly with GP practices. They help the practice with visits and offer appointments for certain problems.
How they support you
They may visit you at home or you may have an appointment or review with them at your GP surgery.
What can you expect
A full, comprehensive assessment either at your home if needed or maybe the GP practice. They will diagnose, treat, and link in with other members of the practice team or other services as needed.
About Physiotherapists
Our advanced PCN physiotherapists work directly with the practice and PCN to provide assessment and treatment for a range of conditions that can affect your functioning and mobility. They can diagnose and treat a wide range of conditions and are the right person to see first.
How they support you
Our experienced physiotherapist will assess you and offer support, treatment and referral if needed.
What can you expect
You may have a telephone call or a face-to-face assessment with our physiotherapist after calling the practice. They will help and guide you about advice and you may need a follow up with them. They can prescribe and refer you to a more formal course of physiotherapy for more investigations if needed.
About Social Prescribers
Each practice has a dedicated social prescriber who can take a holistic, complete view of our patient and help come up with options and solutions that will help. They link in with many support services that are available including mental health support, finance support and advice, community support groups and lifestyle advice.
How they support you
They link in with many support services that are available including mental health support, finance support and advice, community support groups and lifestyle advice.
What can you expect
You can access our social prescribing team via reception direct or you can be referred via anyone in your practice. A social prescriber will arrange to assess, with your permission and they will try and help you put together a plan to help your wellbeing.