Please refer to the graph below to show the number of appointments that were booked where patients didn’t attend which includes the details for November 2021.

We appreciate that emergencies happen but we need patients to understand what the effects of not contacting us to cancel their appointment are:

• An increase in the waiting time for appointments
  • Frustration for other patients who are not able to obtain an appointment
  • A waste of time and money i.e. precious NHS resources
  • A potential risk to the health of the patient

We regularly review the number of appointments which are missed and contact the patients who miss their appointment to help us to understand the reasons why.

Patients will be given an opportunity to improve on their attendance however if this doesn’t materialise, we may decide to remove them from the practice list and advise them to register elsewhere.

To cancel your appointment please contact us on 0114 4333888 or contact [email protected]

Think! – someone else may be in need of this appointment.