First Contact Physio First Service
Patient Newsletter March 2022
We are pleased to inform our patients about our new patient newsletter. We welcome any comments and suggestions in terms of what you would like to see in this newsletter
Don’t ignore your cervical screening invite! – 15/02/2022
In England, two women die every day from cervical cancer, yet it is one of the most preventable cancers. Getting your screening can help stop it before it starts.
So don't ignore your invite, and if you missed your last cervical screening, book an appointment with your GP practice. We have many appointments available to book online.
More details: https://www.nhs.uk/conditions/cervical-screening/
Our Mask and Face Covering Guidelines from 27 January 2022
Despite the changes to the law regarding the wearing of face coverings coming into force on 27th January the government guidance still requires that:
“Universal masking with face coverings or surgical masks to prevent the transmission of SARS-CoV-2 and other respiratory infectious agents in health and care settings, as a source control measure, should continue to be applied for all staff, patients and visitors.”
We will therefore still be asking all patients to continue to wear face coverings in surgery to help protect vulnerable patients on our premises, but also to protect staff so that we can continue to provide healthcare services to our patients.
We appreciate your continued cooperation.
Did Not Attend for December 2021 – 4/01/2022
Please refer to the graph below to show the number of appointments that were booked where patients didn’t attend which includes the details for November 2021.
We appreciate that emergencies happen but we need patients to understand what the effects of not contacting us to cancel their appointment are:
- An increase in the waiting time for appointments
• Frustration for other patients who are not able to obtain an appointment
• A waste of time and money i.e. precious NHS resources
• A potential risk to the health of the patient
We regularly review the number of appointments which are missed and contact the patients who miss their appointment to help us to understand the reasons why.
Patients will be given an opportunity to improve on their attendance however if this doesn’t materialise, we may decide to remove them from the practice list and advise them to register elsewhere.
To cancel your appointment please contact us on 0114 4333888 or contact [email protected]
Think! – someone else may be in need of this appointment.
