Dear Patients,

Swallownest Health Centre has recently undergone a re-inspection by the Care Quality Commission (CQC), the full report can be found via our website. We still require improvement in specific areas as well as overall, but the report also highlights the successful efforts that have been made so far to improve our services and in particular access for patients.

Whilst we are disappointed with the outcome of the inspection, please be assured that we will continue to make additional changes in response to the report, by working with the CQC, our staff and alongside our patients.

We are proud to be at the heart of our community and we feel confident that we will make further improvements in time for our next CQC inspection. We appreciate your support, and we ask for your understanding and patience during this transitional period.