15/3/2020 – Coronavirus Update

Dear Patients,

Over the upcoming weeks, there will be major changes to how we work in General Practice.

As you are aware, we are doing our best to minimise non essential patient attendances. This is to reduce the spread of Coronavirus and protect our most at risk/vulnerable patients that need to come to the surgery for essential procedures, whilst also protecting our amazing and valuable staff.

Appointments: In light of the current Covid pandemic please can we ask that you share with friends and family the information posted on here as it comes directly from the surgery.

Please be patient with us as we try and support the community in the best way.

All appointments tomorrow (Monday 16th March) have been cancelled. If you had a pre-booked appointment please note that you will be contacted by telephone either by a GP or Nurse to discuss this and they will arrange the best way forward This will be the case for the rest of the week and for all appointments until further notice.

Prescriptions: We want to limit the number of patients attending the surgery where possible. If you have prescriptions that are awaiting collection please note we can send them to the pharmacy of your choice, but you will need to inform us of this and where you would like them to go .

We would encourage as many patients as possible to register to order online where they can. We will ask you a number of questions over the phone to establish your identity so that you don’t have to attend to show ID. You cannot register another adult, we will need their permission to do so.

IF YOU HAVE AN URGENT MEDICAL PROBLEM PLEASE CALL THE SURGERY AND YOU WILL BE CONTACTED BY A CLINICIAN. PLEASE ENSURE YOUR PHONE NUMBER IS UP TO DATE. THOSE PATIENTS THAT NEED MEDICAL ATTENTION WILL BE SEEN ONCE ASSESSED OVER THE PHONE BY A CLINICIAN.

Thank you,
Swallownest Health Centre

Important - Up to date contact details.

‼️‼️‼️‼️Please complete the details in the form below to update your contact details if you think we have incorrect ones, including your mobile phone number.
We need to change how we communicate with patients due to current Covid-19 climate.

Thanks for your co-operation.‼️‼️‼️‼️

https://www.mysurgerywebsite.co.uk/secure/cod.aspx…

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