Monday to Friday, including extended hours on a Monday evening.
The health centre is not a walk-in centre, patients are seen by appointment only. Please telephone or call in person to make an appointment and remember a separate appointment is required for each person.
If you require a longer appointment time, please ensure that you request a double appointment.
If you have a preference for a GP, you must be aware that you may have to wait longer for an appointment.
Normally there are doctors available between 08:30 and 11:00 and between 15:30 and 18:00 Monday to Friday. We also offer a number of early evening appointments every Monday between 18.30 and 20.30 for patients who find it difficult to attend surgery during our usual opening hours.
When arriving at the surgery please use the anti-bacterial hand wash and then use the touch screen service to advise us that you have arrived. This service will tell the doctor or nurse that you are in the building and it will also advise you how long you are likely to be waiting. This procedure allows our reception staff to handle more complex queries in person and to answer our telephones more promptly.
Saturday and Sunday
If you are unable to attend weekday appointments during our core hours, you can book to see a GP at one of our Saturday Hubs (Dinnington, Broom Lane Medical Centre and Magna Surgery) Monday to Friday between 18:30 and 20:00. Appointments within the hubs are also available on Saturdays and Sundays. If you wish to book one of these, please contact the surgery and speak to a member of staff. When booking the appointment a member of staff will ask you the following questions:-
- Reason for the appointment
- Consent for 3rd party access to your clinical records (without this you will not be able to access the Hubs).
- If you require a chaperone
- If this is an ongoing problem. (Please note the appointment won't be booked if it is ongoing).
- Up to date contact number
Please note that these appointments are not available to book via the practice online service.