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Here is how you can make the most of our services:-

    • Read the notices posted in the surgery

    • Make sure you know the opening times of the surgery

    • Find out how to arrange home visits, repeat prescriptions, and urgent appointments

    • You may not always need to see a doctor; ask what services the nurse can provide

    • Keep your appointment or cancel it 

    • Take a list of questions with you when you see your doctor or nurse 

    • Ask your doctor to write down anything that you do not understand the answers to

    • Take a friend or relative with you if necessary

    • Tell the receptionist if you need more time to speak to the doctor, she may be able to arrange this

    • Think twice before making an appointment: Do you really need to see a doctor? Have you tried simple home treatments?

    • Find out how your practice deals with complaints

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website