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The health centre is not a walk-in centre, patients are seen by appointment only. Please telephone or call in person to make an appointment and remember a separate appointment is required for each person.
When you make an appointment you have the right to express a preference of practitioner and should do so when making your appointment.
Normally there are doctors available between 08:30 and 11:00 and between 15:30 and 18:00 Monday to Friday. We also offer a number of early evening appointments every Monday between 18.30 and 20.30 for patients who find it difficult to attend surgery during our usual opening hours.
When arriving at the surgery please use the anti-bacterial hand wash and then use the touch screen service to advise us that you have arrived. This service will tell the doctor or nurse that you are in the building and it will also advise you how long you are likely to be waiting. This procedure allows our reception staff to handle more complex queries in person and to answer our telephones more promptly.
For urgent attention always telephone 0114 433 3888. If the health centre is open you will be assessed by one of our nursing sisters and offered the most appropriate treatment.
Minor Illness Clinics
We have two advanced nurse practitioners as part of our team who are trained in clinical assessment and are able to prescribe independently. They are able to see patients with minor illnesses. This allows doctors' more time to deal with the ever more complex patients' that are managed in general practice.
When you contact the surgery to arrange an appointment you will be asked for brief details of your symptoms. This is so that the receptionist can offer you an appointment with the most appropriate person.
Here is a list of the conditions which are suitable for a nurse practitioner to deal with:-
- ABDOMINAL PAIN (NEW SYMPTOMS ONLY)
- ASTHMA EXACERBATION
- BREAST PAIN/LUMPS
- CHEST AND RESPIRATORY INFECTIONS
- COPD EXACERBATION
- EAR ACHE/DISCHARGE/TINNITUS
- EMERGENCY CONTRACEPTION/DELAY MENSTRUATION
- EYE INFECTIONS
- HAY FEVER
- IN GROWING TOE NAILS
- MINOR INJURIES
- NEW ONSET JOINT/MUSCLE PAIN
- NOSE BLEEDS
- SICKNESS AND/OR DIARRHOEA
- SKIN PROBLEMS
- SORE THROATS
- SUSPECTED SEXUALLY TRANSMITTED INFECTIONS
- URINE INFECTIONS
- VAGINAL DISCHARGE PROBLEMS
- VARICOSE VEINS
- WOUND INFECTIONS
Here is a list of conditions which are NOT suitable for a nurse practitioner:-
- BLOOD PRESSURE PROBLEMS
- CHILDREN UNDER 5
- HEAD PAIN/HEADACHES
- MENTAL HEALTH PROBLEMS
- ONGOING CONCERNS ALREADY DISCUSSED WITH A GP/SPECIALIST DOCTOR
- POST NATAL ILLNESS
- PREGNANT WOMEN
- REQUESTS FOR SICK NOTES
- TESTICULAR LUMPS/PAIN INCLUDING GROIN PAIN
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
Pharmacy First Scheme
Many pharmacies in Rotherham are part of the scheme which enables you to get medication direct from the pharmacist without a prescription. Plus, if you don't normally pay prescription charges you can get medicine supplied under the scheme FREE OF CHARGE.
List of pharmacies offering the service
We are a training practice and employ GP Registrars who see and treat patients under the guidance of our doctors. Medical students also sometimes work with the doctor during their training. If you prefer, the student will leave the room when you see the doctor.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. This applies to all appointments for doctors, nurses and health care assistants.
The average number of appointments as at 31/8/18 per month is 7550; 378 of those are not attended with no prior notification.