Welcome to Swallownest Health Centre
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
ONLINE APPOINTMENT ACCESS
From 1st July 2019 we are improving access to the Health Centre by offering more appointments online. It is your responsibility to ensure that you book the correct type of appointment e.g Advanced Nurse Practitioners are only able to see specific issues which are listed on the document under the section shown on the Appointments page.
Patients can now book direct with our Healthcare Assistants for blood test or Blood Pressure only. Please note your blood test must have been requested by your doctor. If you book an appointment with our Healthcare Assistant and it is not for a blood test or blood pressure we will not be able to see you.
If you wish to book an appointment on-line, please contact the surgery who will provide you with details to access this service.
Please note that GP appointments are for 10 minutes with a Doctor who will usually deal with a single medical problem. Please do not allow multiple medical problems to build up and ask the GP to sort them all out in 10 minutes, there will not be enough time. If you require additional time you will need to book a double appointment.
Please make sure you book an appropriate appointment otherwise this will be wasting your time as well as that of our clinicians and admin staff.
PARK RUN 2019 - We are proud to have joined up with Rother Valley Parkrun. Come and join us on Saturday 1st June reaping the benefits of fresh air, exercise and friendship. All for free ! No appointments or prescriptions necessary. Please look at the link for more information http://parkrun.me/uhzen
Minor Illness Clinic List with Advanced Nurse Practitioners
You don't always need to see a Doctor. We have updated our Minor Illness Clinic List. Please refer to the appointments page to see what our trained prescribing Advanced Nurse Practitioners can treat.
Would you like to be more healthy?
Rotherham offers free, specialist support to people looking to have a healthier lifestyle.
If you are interested in, or have been advised to lose weight, stop smoking, eat more healthily, be more active or reduce your alcohol intake then Get Healthy Rotherham will be able to help you.
The service is also working in partnership with Slimming World to help deliver a free 12-week weight management programme for people who wish to lose weight.
Support is available either online, via telephone support or face to face at one of many community venues across Rotherham. Clients will be assigned their own get Healthy Coach who will work with the client to devise a personalised programme tailored to their needs.
The Get Healthy Rotherham service is available to anyone aged over 18 and who has a Rotherham postcode. Additional eligibility criteria will apply to some services.
For further information you can visit www.gethealthyrotherham.co.uk where you can register your details and create your own account if you wish. Alternatively you can call 01709 718720 for more information and to book an appointment; lines are open 8am - 8pm Monday to Friday and 9am - 2pm every Saturday.
Get Healthy Rotherham is commissioned by Rotherham Metropolitan Borough Council.
A case of measles has been identified. Advice letters have been sent to all patients who had appointments booked who may have been in contact. If you have not received a letter, there should be no cause for concern, but further information on measles is available on NHS websites.
Did you know that you can access appointment availability and repeat prescriptions by signing up online. It's easy enough to do. Please refer to our Online Services page for further details.
Follow us on Twitter
You can now follow us on Twitter by clicking on the link below:-
Please be aware that if you choose to follow us on Twitter then it may be possible for others to identify you as a patient of this practice and you should take this into consideration before deciding whether or not to follow us. Please also note that we cannot offer medical advice on Twitter.
NEW TELEPHONE NUMBER FROM 13TH JULY 2018
13th July 2018 we upgraded our telephone service to allow us to handle the increase in incoming calls.
The number changed to 0114 433 3888.
We hope the transfer was seamless, but would welcome any ongoing feedback you may have.
Ordering your prescriptions
From the 1st April 2017 we will NO LONGER accept any repeat prescription requests from community pharmacies on behalf of patients. Patients (or their carer, nominated family member/friend) will have to order repeat prescriptions directly from the GP practice themselves. Collection of prescriptions from GP practices by community pharmacies on behalf of patients will not be affected.
The 27 practices who have made or are making this change, with the full support of NHS Rotherham CCG, have carefully considered all options, engaged extensively with key stakeholders (patients, carers, patient participation groups and voluntary groups).
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.
This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.
This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.
You have a choice. If you are happy for your information to be used in this way you do not have to do anything.
If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet "How information about you helps us to provide better care".
More information can be found here http://www.nhs.uk/caredata
Opt Out Form
Those patients who have up to date contact details with the surgery and have advised us of a mobile telephone number should receive SMS text message reminders about their appointments with the doctor or nurse.
This service is paid for by the Rotherham Clinical Commissioning Group (CCG) and has proved to be effective in reducing the number of appointments for which patients do not attend. Unfortunately the cost of the service has escalated and the CCG have had to explore alternative ways of delivering this service.
They have agreed to continue to fund the service but the way in which it is to be delivered will change from the 1st April 2018 and will involve the use of an app which can be downloaded to your smartphones from the App Store or Google Play.
Help for this is provided via https://www.mjog.com/messenger/
We hope you will take advantage of this service as the old SMS text message service will cease at the end of March 2018.
Please note that it is important that you update your contact details with the surgery every time there is a change. You can do this by using the practice on-line system or simply by calling into reception an completing a change of details form.