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From 1st July 2019 we are improving access to the Health Centre by offering more appointments online. It is your responsibility to ensure that you book the correct type of appointment e.g Advanced Nurse Practitioners are only able to see specific issues which are listed on the document under the section below.
Patients can now book direct with our Healthcare Assistants for blood test or Blood Pressure only. Please note your blood test must have been requested by your doctor. If you book an appointment with our Healthcare Assistant and it is not for a blood test or blood pressure we will not be able to see you.
If you wish to book an appointment on-line, please contact the surgery who will provide you with details to access this service.
Please note that GP appointments are for 10 minutes with a Doctor who will usually deal with a single medical problem. Please do not allow multiple medical problems to build up and ask the GP to sort them all out in 10 minutes, there will not be enough time. If you require additional time you will need to book a double appointment.
Monday to Friday, including extended hours on a Monday evening.
The health centre is not a walk-in centre, patients are seen by appointment only. Please telephone or call in person to make an appointment and remember a separate appointment is required for each person.
If you require a longer appointment time, please ensure that you request a double appointment.
If you have a preference for a GP, you must be aware that you may have to wait longer for an appointment.
Normally there are doctors available between 08:30 and 11:00 and between 15:30 and 18:00 Monday to Friday. We also offer a number of early evening appointments every Monday between 18.30 and 20.30 for patients who find it difficult to attend surgery during our usual opening hours.
When arriving at the surgery please use the anti-bacterial hand wash and then use the touch screen service to advise us that you have arrived. This service will tell the doctor or nurse that you are in the building and it will also advise you how long you are likely to be waiting. This procedure allows our reception staff to handle more complex queries in person and to answer our telephones more promptly.
Saturday and Sunday
If you are unable to attend weekday appointments during our core hours, you can book to see a GP at one of our Saturday Hubs (Dinnington, Broom Lane Medical Centre and Magna Surgery) Monday to Friday between 18:30 and 20:00. Appointments within the hubs are also available on Saturdays and Sundays. If you wish to book one of these, please contact the surgery and speak to a member of staff. When booking the appointment a member of staff will ask you the following questions:-
- Reason for the appointment
- Consent for 3rd party access to your clinical records (without this you will not be able to access the Hubs).
- If you require a chaperone
- If this is an ongoing problem. (Please note the appointment won't be booked if it is ongoing).
- Up to date contact number
Please note that these appointments are not available to book via the practice online service.
For urgent attention always telephone 0114 433 3888. If the health centre is open you will be assessed by one of our nursing sisters and offered the most appropriate treatment.
Minor Illness Clinics
We have two advanced nurse practitioners as part of our team who are trained in clinical assessment and are able to prescribe independently. They are able to see patients with minor illnesses. This allows doctors' more time to deal with the ever more complex patients' that are managed in general practice.
When you contact the surgery to arrange an appointment you will be asked for brief details of your symptoms. This is so that the receptionist can offer you an appointment with the most appropriate person.
Please find attached a list of the conditions which are suitable for a nurse practitioner to deal with.
Advanced Nurse Practitioner List WEF 010419
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
Pharmacy First Scheme
Many pharmacies in Rotherham are part of the scheme which enables you to get medication direct from the pharmacist without a prescription. Plus, if you don't normally pay prescription charges you can get medicine supplied under the scheme FREE OF CHARGE.
List of pharmacies offering the service
We are a training practice and employ GP Registrars who see and treat patients under the guidance of our doctors. Medical students also sometimes work with the doctor during their training. If you prefer, the student will leave the room when you see the doctor.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. This applies to all appointments for doctors, nurses and health care assistants.